Frequently Asked Questions
Everything you need to know about your akta MTB gear and orders.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery times vary by location.
What is your return policy for mountain bike apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please ensure the gear is in its original packaging to qualify for a full refund.
How do I determine the correct size for my MTB gear?
Detailed size charts are available on each product page. We recommend measuring your chest, waist, and inseam to compare against our specific fit guides for jerseys and shorts.
Do you offer a warranty on technical equipment?
Yes, all akta MTB products come with a one-year manufacturer warranty against defects in materials and workmanship under normal riding conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for secure and convenient transactions.
How should I care for my technical riding apparel?
To maintain the longevity of your gear, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.